How Bullfinch hired 10 iGaming specialists across Fraud, Risk and Payments in just 10 weeks.

The Client Brief

As our client continued to expand internationally, growth brought new operational challenges.

Increasing transaction volumes, larger customer bases and additional regulated markets required specialist teams capable of protecting both customers and the business.

Rather than recruiting individual specialists as issues emerged, the business wanted to proactively build, over a 10-week period, a dedicated operational function covering fraud prevention, payment operations, chargebacks and risk management.

Bullfinch partnered through its Embedded Recruitment model to build the capability required for long-term, sustainable growth.

The Delivery

Working alongside operational leaders and hiring managers, Bullfinch delivered specialist recruitment of 10 team members across several highly regulated disciplines.

The programme included:

• Payments Manager
• Fraud Team Leader
• Fraud Data Analysts
• Chargeback Team Leader
• Chargeback Analyst
• Risk Operations Team Leader
• Risk Operations Specialists

Rather than treating each position independently, recruitment was aligned around building an operational structure with leadership, technical expertise and front-line capability.

This ensured the function could support increasing customer volumes while maintaining strong governance and operational resilience.

Let’s Talk Numbers

• 10 specialist Risk, Fraud & Payments hires delivered in under 10 weeks.
• Leadership and specialist capability recruited through one embedded partnership
• Roles spanning Fraud, Payments, Chargebacks and Risk Operations

Because these hires formed part of Bullfinch’s wider Embedded Recruitment partnership, the client avoided paying more than €61,000 in traditional contingency recruitment fees simply to establish one business-critical operational function.

Why It Worked

Deep understanding of regulated hiring

Fraud, payments and risk professionals require a unique combination of technical knowledge, commercial awareness and regulatory understanding.

Bullfinch built targeted talent pools across each discipline while maintaining consistent delivery standards throughout the programme.

Embedded partnership

Working as an extension of the client’s internal HR and Talent team allowed recruitment priorities to evolve alongside business requirements, without changing suppliers or restarting search activity.

Consistent candidate experience

Every candidate experienced the same recruitment process, communication standards and employer messaging regardless of the function being recruited.

The Bullfinch Impact

Operational resilience isn’t created through one exceptional hire.

It comes from building teams capable of preventing fraud, protecting customers, managing financial risk and supporting business growth at scale.

By delivering leadership and specialist talent across multiple operational disciplines, Bullfinch helped establish a function that now underpins the client’s international expansion.

Looking Ahead

As the business continues entering new markets and increasing customer volumes, the Risk, Fraud & Payments function provides the operational foundations required to scale confidently.

With Bullfinch remaining embedded within the recruitment strategy, future growth can continue without the disruption of engaging multiple recruitment suppliers.